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Sourcing · Standards · Returns

A small company that would rather show you its work than talk about luxury

Silk is one of the easiest categories to sell dishonestly in. We've built this page so you can check our claims instead of trusting them.

Sourcing

How a SilkDreamLux pillowcase gets made

There are only a handful of ways silk fabric of this grade reaches a small brand, and most of them involve an intermediary who is paid to make the specification sound better than it is. Here is the process we work to.

  1. Step 01

    Filament selection

    Mulberry silk is reeled from cocoons into continuous filaments. Grade 6A requires long, uniform filaments, which means rejecting a large share of the cocoon crop. We specify 6A and pay the premium that comes with it, because the alternative shows up as slubs and thin spots after a few washes.

  2. Step 02

    Weaving to weight

    Momme weight is set at the loom, not applied afterwards. We weave charmeuse at 25 momme for our flagship case, with the glossy face and matte reverse that a true silk satin weave produces.

  3. Step 03

    Dyeing without chlorine

    Chlorine bleaching is cheap and it yellows silk over time. We specify chlorine-free processing and colour-fastness testing, because a pillowcase that fades at six months isn't the product you paid for.

  4. Step 04

    Cut, sewn, inspected

    A seamless construction with no zipper, no buttons and no closure, then a hand inspection of every unit. If we wouldn't sleep on it, it doesn't ship.

  5. Step 05

    Packaged without plastic

    Recyclable box, tissue, and the mesh laundry bag that keeps the silk alive. No plastic sleeve, no filler, no single-use anything.

Ask us anything. If you want to see the specification sheet, the colour-fastness report or the mill's certification for the batch your order came from, email hello@silkdreamlux.com and we'll send it.
A wooden handloom strung with fine ivory silk threads held in tension in a small weaving workshop.
Standards

What we specify, and what we won't claim

Every claim on this site should be one you can check. Here's what we stand behind, and what we deliberately don't put on a badge.

What we specify

  • 100% mulberry silk — never a blend, never polyester satin
  • Grade 6A filament, stated on the product page
  • 25 momme on the flagship case, stated numerically
  • Chlorine-free dyeing with colour-fastness testing
  • No zipper, no buttons, no closure hardware at all
  • Recyclable packaging with no plastic sleeve

What we publish on request

  • The fabric specification sheet for your batch
  • Colour-fastness test results
  • Any third-party certificate we hold, with its number
  • Our current return and shipping terms in writing

What we won't do

  • Display a certification badge we can't produce a certificate for
  • Call a product "medical" or claim it treats a condition
  • Publish a competitor's spec without a source and a date
  • Describe polyester as silk, satin or "silk-touch"
  • Hide the momme weight behind the word "luxury"

Where we hold a third-party certification, the mark and its certificate number are published on the relevant product page. We do not use certification marks we cannot evidence.

Our values

We're a company run by people who follow Jesus

We'd rather tell you what that means in practice than put a fish on a box. It shapes how we work — it isn't a marketing position, and it isn't a promise that a pillowcase will change your life.

We tell the truth about the product

Real silk, a real grade, a real momme number. If a claim can't be evidenced, it doesn't go on the page — including claims that would help us sell.

We treat people the way we'd want to be treated

Fair prices, a return policy we actually honour, and a human being who answers your email. No dark patterns, no fake countdown timers, no invented scarcity.

We give a fixed share away

A set percentage of profit goes out every quarter, in good quarters and bad ones. We publish the recipients and the amounts so you can check the claim.

On faith, plainly

We believe God made people with dignity, that honest work is a form of worship, and that generosity is not a marketing tactic. That's the whole of it. We're not a church, we don't tithe your order, and we won't use scripture to nudge you into a cart.

If you'd like to talk about any of that, our inbox is open — and if you'd rather just buy a pillowcase, that's completely fine too.

Stewardship

Our giving commitment

We commit a fixed percentage of profit each quarter to organizations serving people in need — food security, housing, and practical care for families in hard seasons. The commitment is fixed, so it holds in a slow quarter as well as a strong one.

We publish an annual giving report listing every recipient and the amount given, with the percentage of profit it represents. You can ask for it at any time, and we'll send the current year's numbers even if the year isn't closed.

  • A set share of profit, given every quarter
  • Local food security and housing organizations
  • Practical support for families in crisis
  • An annual published report of recipients and amounts

Request the giving report

60-Night Sleep Trial

Returns, shipping and warranty

Silk is a feel-it-to-believe-it product, so the trial is generous on purpose. Here is exactly how it works — no conditions buried in a footnote.

01

Sleep on it for 60 nights

Your trial starts the day your order is delivered. Use it normally — wash it, sleep on it, take it travelling.

02

Email us before night 60

One email to hello@silkdreamlux.com is enough. Tell us the order number and what didn't work.

03

We send a prepaid label

Return shipping is on us within the United States. We don't ask you to pay to send back a product you didn't like.

04

Full refund, no restocking fee

Refunds are issued to the original payment method within three business days of the return arriving.

Shipping

  • United StatesFree on orders over $75 · $6 flat under $75
  • Delivery time2–5 business days, tracked
  • InternationalNot yet available — email us and we'll tell you when it is
  • DispatchSame business day on orders placed before 2pm local time
  • PackagingRecyclable box, no plastic

Warranty & care

  • Manufacturing defectsRepaired or replaced for 12 months
  • Any construction faultCovered for 12 months
  • Colour fadingCovered if the care instructions were followed
  • ExchangesFree size or colour exchange within the trial window
  • Care guideHow to wash silk pillowcases
Fair-use note. The trial covers one returned item per household per year at full refund, so that repeat returns don't quietly raise prices for everyone else. Exchanges are unlimited.
Contact

Talk to a person

We're a small team, and we answer our own email. Expect a reply within one business day — usually sooner.

Customer care & returns hello@silkdreamlux.com
Wholesale & press partners@silkdreamlux.com
Hours Monday–Friday, 8am–5pm Mountain Time
Response time Within one business day

Need something specific?

  • Start a return or exchange — include your order number
  • Ask for the specification sheet for your batch
  • Request the annual giving report
  • Report a problem with the silk, a colour or a size

Email customer care

One inbox, one team. There's no phone tree and no ticket number you'll never hear about again.

Ready when you are

25-momme Grade 6A mulberry silk. 60 nights to change your mind.